Shipping Policy

Business Information

Merchant name: Bigtallkings

US business correspondence and returns address: 3088 Bent Trout Lake Rd, Barnum, MN 55707-8863, United States

Customer service email: service@bigtallkings.com

Customer service phone: +1 218-590-2656

Customer service hours: 10:00 AM-5:00 PM Pacific Time (PT)

Bigtallkings ships to eligible delivery regions shown at checkout. Shipping availability, delivery charges, taxes, and the final order total are displayed before payment.

Processing Time

Most orders require 2-4 business days for processing before shipment. Orders are normally processed Monday through Friday, excluding holidays.

Shipping Cost

Orders from $0 to $88.99 have an $6.99 standard shipping charge. Orders of $89 or more qualify for free standard shipping.

Estimated Delivery Time

Standard delivery usually takes 7-20 business days after shipment. Estimated total delivery time is normally 9-24 business days. Delivery times may vary because of the destination, carrier availability, customs processing, holidays, and peak-season volume.

Dispatch Locations

Orders may be dispatched from different fulfillment locations, including locations outside the United States. The US returns and correspondence address is not a promise that every order ships from the United States.

Tracking

After an order ships, tracking information is sent to the email address used at checkout when it is available. Carrier updates may take time to appear.

Customs, Duties, and Taxes

Customs duties, import taxes, or local fees may apply depending on the destination country's rules. These charges are not controlled by Bigtallkings and may be collected by the carrier or local customs authority.

Address Accuracy and Delivery Problems

Please confirm that the shipping address is complete and accurate before placing an order. Contact customer service as soon as possible if an address correction is needed. We cannot guarantee changes after an order enters processing or shipment.